A FEE OF $110.00 WILL APPLY PER APPLIANCE UPON ARRIVAL FOR INSPECTION. THE FEE INCLUDES TECHNICIAN ARRIVAL AND A 10 MINUTE ASSESSMENT PER APPLIANCE TO DETERMINE THE ISSUE. ADDITIONAL TIME AND PARTS, IF NEEDED, WILL ADD TO THE FINAL TOTAL TO REPAIR THE APPLIANCE. APPLIANCES ARE COMPLEX MACHINES. IT IS OFTEN AFTER THE ASSESSMENT PARTS WILL BE REQUIRED OF WHICH WILL BE ORDERED OR PICKED UP AT THE SUPPLY HOUSE. IT IS NOT UNCOMMON THAT A REVISIT MAY BE NECESSARY TO RESOLVE YOUR APPLIANCE ISSUE. THE COST TO REPAIR AN APPLIANCE CAN BE UP TO ONE THIRD OR ONE HALF THE COST OF REPLACEMENT. THE ASSESSMENT WILL PROVIDE YOU WITH AN OPINION, IF REQUESTED, OF WHETHER TO REPAIR OR REPLACE THE APPLIANCE. ONCE THE REPAIR PROCESS HAS STARTED AND YOU DECIDE TO CANCEL SERVICE, LABOR COST AND INSTALLED PARTS CANNOT BE REFUNDED. PAYMENT IS DUE UPON COMPLETION OF SERVICE. ONCE YOU HAVE SCHEDULED YOUR APPOINTMENT A TECHNICIAN WILL ARRIVE OR CONTACT YOU WITHIN "3" HOURS" AFTER THE SCHEDULED TIME. CANCELLATIONS CAN ONLY BE DONE THROUGH THE CONFIRMATION EMAIL AT THE BOTTOM. A PHONE CALL CANCELATION WILL NOT BE ACCEPTED AND A CHARGE WILL APPLY. REPAIR SHOP SANTA CRUZ IS NOT RESPONSIBLE FOR LOSS OR DAMAGE DUE TO FIRE, WATER, THEFT, TESTING, MOVING APPLIANCES OR ANY OTHER CAUSES BEYOND OUR CONTROL BEFORE, DURING, OR AFTER THE REPAIR.